How does check-in work for the apartments?

You will receive the key or key card for your booked apartment from 4:00 p.m. at check-in at the reception of the Arkona Strandhotel, located just opposite. You can reach our reception by phone at +49 (0)38393 570 and for reservations at +49 (0)38393 550.

Until what time is the apartment available on the day of departure?

You may use your apartment and key card until 10:00 a.m. on the day of departure. Check-out takes place, just like check-in, at the reception of the Arkona Strandhotel located opposite. If you wish, you can receive your hotel bill the evening before.

Is breakfast available for apartment guests?

Yes, you can book our breakfast buffet at the Arkona Strandhotel either in advance or on site. The price is € 20 per adult per day. Children aged 0-5 eat free, children aged 6-11 pay € 10 per day, and those aged 12-16 pay € 20 per day.

Is it possible to add dinner to my apartment booking?

Yes, you can book our evening buffet at the Arkona Strandhotel either in advance or on site. The price is € 29 per adult per day. Children aged 0-5 dine free, children aged 6-11 pay € 15 per day, and those aged 12-16 pay € 29 per day.

Are allergy-friendly apartments available to book?

Unfortunately, we do not offer specific allergy-friendly apartments. However, we are happy to provide allergy-friendly bedding upon request.

Does every apartment have a balcony or terrace?

Please refer to the individual apartment descriptions, as not all apartments include a balcony or terrace. If you have any questions, feel free to contact us at any time.

Does every apartment have a safe?

Yes, each of our apartments is equipped with a safe, which you can use free of charge. Please note that we cannot accept liability for your valuables. A safe is also available at the reception of the Arkona Strandhotel should you prefer to store items there.

Are dogs allowed in the apartments?

Yes, pets are welcome in our apartments. However, for hygiene reasons, they are not permitted in the restaurants or wellness area. We kindly ask for your understanding.

Do the apartments have Wi-Fi access?

Yes, all of our apartments have Wi-Fi access. You can use our Wi-Fi free of charge in your apartment and in the public areas. Login details are available at the reception of the Arkona Strandhotel.

Are baby cribs available in the apartments?

We are happy to provide a baby crib and bedding free of charge. Please contact the reception at the Arkona Strandhotel to request this.

Can external guests also use the pool and sauna area?

No, the pool and sauna area is reserved exclusively for our hotel and apartment guests.

Is the sauna a textile-free area?

Our sauna can only be used without textiles for various reasons. Firstly, hygiene plays an important role, as synthetic swimwear releases harmful substances in the heat of the sauna. Secondly, sweat gets into the water when swimming in the swimming pool, which is not nice for the other guests in the swimming area. In addition, sweating without swimwear is also healthier, as the clothing prevents the sweat from evaporating from the skin.

What are the opening hours of the pool area?

Yes, the hotel’s wellness area in the lower ground floor is open daily from 7:00 a.m. to 9:00 p.m. It includes a pool, whirlpool, modern fitness room, and an oriental-style relaxation lounge.

Is the pool area accessible for guests with limited mobility?

You can take the elevator to level -1 to reach the wellness area. However, please note that the swimming pool itself does not have a barrier-free entry.

From what age are children allowed in the pool area?

We are delighted to welcome you and your children. Please note that the pool area is intended as a place of relaxation. Children under the age of 12 may only enter the wellness area when accompanied by a parent, for safety reasons. Children’s swimming times are daily from 7:00 a.m. till 11:00 a.m. and from 1:00 p.m. till 5:00 p.m.

Is there anything to consider regarding swimwear?

Please wear bathing shoes in the bathing area due to the risk of slipping.

What is the temperature of the water in the pool?

The water temperature of our pool is 28 °C.

Are there fitness facilities in the hotel?

Yes, you can take the elevator to level -1 to reach the wellness an fitness area and is open daily from 7:00 a.m. till 9:00 p.m. Enjoy free access to our regular classes, including aqua aerobics, soothing meditation, and revitalizing yoga sessions.

Can external guests also visit the restaurants and bars?

Yes, external guests are also welcome to dine with us and enjoy a variety of drinks.

Is a breakfast buffet available?

Yes, we serve a delicious and varied breakfast buffet daily from 8:00 a.m. to 11:00 a.m., so you can start your holiday well-fuelled and relaxed.

Can breakfast be delivered to the hotel room?

Yes, we are happy to deliver breakfast to your room for an additional charge.

Are vegetarian and/or vegan dishes available?

Yes, we offer vegetarian and vegan dishes upon request.

Are dogs allowed in the restaurant?

For hygiene reasons, dogs are not permitted in our restaurants. However, you are welcome to use the tables in the bar area with your dog.

Is parking available on site?

Yes, underground parking is available on site for € 15 per night. Please make sure to reserve your space in advance.

Is there a charging station for electric cars?

We provide you with a charging station for your electric car in the underground garage of the residence. A charging process is charged at € 10.

Which credit cards can be used for check-out at Arkona Strandhotel?

We accept VISA, Eurocard, American Express and the EC card with secret code from an invoice amount of € 10 when you check out at reception at the Arkona Strandhotel.

Are there medical clinics near the apartments?

Our reception staff at the Arkona Strandhotel will be happy to help you if you are looking for a doctor or pharmacy.

Can bicycles or a car be rented on site?

The reception at the Arkona Strandhotel will be happy to help you book a rental car. You will find the Deutschmann bike rental service at the IC train station.

Is there a childcare service?

We offer childcare in our kidsclub (open at Easter, Christmas and New Year's Eve 2025) between the Rugard Thermal Strandhotel and the Arkona Strandhotel. By the way: If you need an additional baby crib, please ask at our reception.

Are pets allowed in the Arkona beach residences?

Pets are also more than welcome to stay with us. We take the right to charge a fee per day/pet. Pets are not allowed in the restaurant, but you are welcome to use the tables in the bar area.

Are there golf courses near the Arkona Strandresidenzen?

There are two golf courses available to you on our beautiful island of Rügen: One is the 9-hole golf course at "Schloss Ranzow" near Lohme, which is around 28 km from the Baltic seaside resort of Binz. On the other hand, you can play the 18-hole golf course "Schloss Karnitz" near Putbus, which is around 26 kilometers from the Baltic seaside resort of Binz. For more information, please contact our reception at the Arkona Strandhotel.

If you are travelling from Berlin: Option 1Take the A 24 and A 19 highways in the direction of Rostock, change to the A 20 at the Rostock junction and continue in the direction of Stralsund until the Stralsund exit. On the B 96, follow the signs to the island of Rügen. Option 2Take the A 11 towards Stettin as far as the Uckermark junction, then change to the A 20 towards Neubrandenburg/Stralsund and take exit 24 Stralsund. Follow the B 96 to Stralsund, then follow the signs to the island of Rügen. Coming from Hamburg/Lübeck: Take the A 20 highway in the direction of Rostock and continue to the Stralsund exit. Follow the B 96 in the direction of Stralsund and follow the signs to the island of Rügen. Recommended route from Stralsund to the Baltic resort of Binz: In Stralsund, the B 96 leads over the new Rügen Bridge onto the island. Follow the B 96 towards Bergen and after approximately 20 km take the B 196 (on the right before Bergen) towards Sellin/Göhren. After passing the town of Bergen, you will reach the Karow junction after 5 km. Follow the road to Prora and turn right at the final junction. Follow the road until the left turn onto Prorae Allee. At the end of the road, turn right onto Dollahner Straße. Follow this road until the left turn onto Dünenstraße. After 400 meters turn left into Proraer Straße and follow this road until you reach the Arkona Strandresidenzen on the right-hand side. Start Google Navigation Start Apple Maps Navigation

"Begin your holiday with a relaxed and stress-free journey." Deutsche Bahn’s long-distance trains bring you directly to Binz – no transfers needed – from Berlin, Hamburg, Hanover, Cologne, Frankfurt (Main), and Munich. There are good ICE and Intercity connections from all over Germany to Binz, often without changing trains. Upon request, we will be happy to pick you up from Binz train station free of charge and bring you back there punctually on departure. Please let us know your arrival and departure time in good time. We look forward to welcoming you! Direct Intercity connections to Binz from: Berlin Bochum Bonn Bremen Dortmund Düsseldorf Duisburg Essen Hamburg Karlsruhe Koblenz Cologne Münster Osnabrück Intercity Express (ICE) connections from: Berlin Munich Deutsche Bahn information

Berlin Brandenburg Airport (BER) is located approximately 300 km from the island of Rügen. Hamburg Fuhlsbüttel International Airport is approximately 310 km away. Flight connections and airline websites: Airline – Eurowings Airline – Lufthansa We look forward to welcoming you!

Answers to important questions about service, arrival, cuisine and more Frequently asked questions about your hotel stay

Are you planning a Baltic Sea stay at our Arkona beach residences and have questions? In our FAQs you will find all the important information about our services, arrival and contact, culinary delights, wellness offers and our apartments and studios. So you are well prepared - from booking to your departure.

Apartments & studios Accommodation at a glance

How does check-in work for the apartments?

You will receive the key or key card for your booked apartment from 4:00 p.m. at check-in at the reception of the Arkona Strandhotel, located just opposite. You can reach our reception by phone at +49 (0)38393 570 and for reservations at +49 (0)38393 550.
Until what time is the apartment available on the day of departure?

You may use your apartment and key card until 10:00 a.m. on the day of departure. Check-out takes place, just like check-in, at the reception of the Arkona Strandhotel located opposite. If you wish, you can receive your hotel bill the evening before.
Is breakfast available for apartment guests?

Yes, you can book our breakfast buffet at the Arkona Strandhotel either in advance or on site. The price is € 20 per adult per day. Children aged 0-5 eat free, children aged 6-11 pay € 10 per day, and those aged 12-16 pay € 20 per day.
Is it possible to add dinner to my apartment booking?

Yes, you can book our evening buffet at the Arkona Strandhotel either in advance or on site. The price is € 29 per adult per day. Children aged 0-5 dine free, children aged 6-11 pay € 15 per day, and those aged 12-16 pay € 29 per day.
Are allergy-friendly apartments available to book?

Unfortunately, we do not offer specific allergy-friendly apartments. However, we are happy to provide allergy-friendly bedding upon request.
Does every apartment have a balcony or terrace?

Please refer to the individual apartment descriptions, as not all apartments include a balcony or terrace. If you have any questions, feel free to contact us at any time.
Does every apartment have a safe?

Yes, each of our apartments is equipped with a safe, which you can use free of charge. Please note that we cannot accept liability for your valuables. A safe is also available at the reception of the Arkona Strandhotel should you prefer to store items there.
Are dogs allowed in the apartments?

Yes, pets are welcome in our apartments. However, for hygiene reasons, they are not permitted in the restaurants or wellness area. We kindly ask for your understanding.
Do the apartments have Wi-Fi access?

Yes, all of our apartments have Wi-Fi access. You can use our Wi-Fi free of charge in your apartment and in the public areas. Login details are available at the reception of the Arkona Strandhotel.
Are baby cribs available in the apartments?

We are happy to provide a baby crib and bedding free of charge. Please contact the reception at the Arkona Strandhotel to request this.

Wellness Spa area and beauty treatments

Can external guests also use the pool and sauna area?

No, the pool and sauna area is reserved exclusively for our hotel and apartment guests.
Is the sauna a textile-free area?

Our sauna can only be used without textiles for various reasons. Firstly, hygiene plays an important role, as synthetic swimwear releases harmful substances in the heat of the sauna. Secondly, sweat gets into the water when swimming in the swimming pool, which is not nice for the other guests in the swimming area. In addition, sweating without swimwear is also healthier, as the clothing prevents the sweat from evaporating from the skin.
What are the opening hours of the pool area?

Yes, the hotel’s wellness area in the lower ground floor is open daily from 7:00 a.m. to 9:00 p.m. It includes a pool, whirlpool, modern fitness room, and an oriental-style relaxation lounge.
Is the pool area accessible for guests with limited mobility?

You can take the elevator to level -1 to reach the wellness area. However, please note that the swimming pool itself does not have a barrier-free entry.
From what age are children allowed in the pool area?

We are delighted to welcome you and your children. Please note that the pool area is intended as a place of relaxation. Children under the age of 12 may only enter the wellness area when accompanied by a parent, for safety reasons. Children’s swimming times are daily from 7:00 a.m. till 11:00 a.m. and from 1:00 p.m. till 5:00 p.m.
Is there anything to consider regarding swimwear?

Please wear bathing shoes in the bathing area due to the risk of slipping.
What is the temperature of the water in the pool?

The water temperature of our pool is 28 °C.
Are there fitness facilities in the hotel?

Yes, you can take the elevator to level -1 to reach the wellness an fitness area and is open daily from 7:00 a.m. till 9:00 p.m. Enjoy free access to our regular classes, including aqua aerobics, soothing meditation, and revitalizing yoga sessions.

Culinary Eating and drinking at the hotel

Can external guests also visit the restaurants and bars?

Yes, external guests are also welcome to dine with us and enjoy a variety of drinks.
Is a breakfast buffet available?

Yes, we serve a delicious and varied breakfast buffet daily from 8:00 a.m. to 11:00 a.m., so you can start your holiday well-fuelled and relaxed.
Can breakfast be delivered to the hotel room?

Yes, we are happy to deliver breakfast to your room for an additional charge.
Are vegetarian and/or vegan dishes available?

Yes, we offer vegetarian and vegan dishes upon request.
Are dogs allowed in the restaurant?

For hygiene reasons, dogs are not permitted in our restaurants. However, you are welcome to use the tables in the bar area with your dog.

Service Useful information for your stay

Is parking available on site?

Yes, underground parking is available on site for € 15 per night. Please make sure to reserve your space in advance.
Is there a charging station for electric cars?

We provide you with a charging station for your electric car in the underground garage of the residence. A charging process is charged at € 10.
Which credit cards can be used for check-out at Arkona Strandhotel?

We accept VISA, Eurocard, American Express and the EC card with secret code from an invoice amount of € 10 when you check out at reception at the Arkona Strandhotel.
Are there medical clinics near the apartments?

Our reception staff at the Arkona Strandhotel will be happy to help you if you are looking for a doctor or pharmacy.
Can bicycles or a car be rented on site?

The reception at the Arkona Strandhotel will be happy to help you book a rental car. You will find the Deutschmann bike rental service at the IC train station.
Is there a childcare service?

We offer childcare in our kidsclub (open at Easter, Christmas and New Year's Eve 2025) between the Rugard Thermal Strandhotel and the Arkona Strandhotel. By the way: If you need an additional baby crib, please ask at our reception.
Are pets allowed in the Arkona beach residences?

Pets are also more than welcome to stay with us. We take the right to charge a fee per day/pet. Pets are not allowed in the restaurant, but you are welcome to use the tables in the bar area.
Are there golf courses near the Arkona Strandresidenzen?

There are two golf courses available to you on our beautiful island of Rügen: One is the 9-hole golf course at "Schloss Ranzow" near Lohme, which is around 28 km from the Baltic seaside resort of Binz. On the other hand, you can play the 18-hole golf course "Schloss Karnitz" near Putbus, which is around 26 kilometers from the Baltic seaside resort of Binz. For more information, please contact our reception at the Arkona Strandhotel.

Arrival & contact How to reach us

Arrival by car

If you are travelling from Berlin:
- Option 1
  Take the A 24 and A 19 highways in the direction of Rostock, change to the A 20 at the Rostock junction and continue in the direction of Stralsund until the Stralsund exit. On the B 96, follow the signs to the island of Rügen.
- Option 2
  Take the A 11 towards Stettin as far as the Uckermark junction, then change to the A 20 towards Neubrandenburg/Stralsund and take exit 24 Stralsund. Follow the B 96 to Stralsund, then follow the signs to the island of Rügen.
Coming from Hamburg/Lübeck:

Take the A 20 highway in the direction of Rostock and continue to the Stralsund exit. Follow the B 96 in the direction of Stralsund and follow the signs to the island of Rügen.

Recommended route from Stralsund to the Baltic resort of Binz:

In Stralsund, the B 96 leads over the new Rügen Bridge onto the island. Follow the B 96 towards Bergen and after approximately 20 km take the B 196 (on the right before Bergen) towards Sellin/Göhren. After passing the town of Bergen, you will reach the Karow junction after 5 km. Follow the road to Prora and turn right at the final junction. Follow the road until the left turn onto Prorae Allee. At the end of the road, turn right onto Dollahner Straße. Follow this road until the left turn onto Dünenstraße. After 400 meters turn left into Proraer Straße and follow this road until you reach the Arkona Strandresidenzen on the right-hand side.
- Start Google Navigation
- Start Apple Maps Navigation
Arrival by train

"Begin your holiday with a relaxed and stress-free journey."

Deutsche Bahn’s long-distance trains bring you directly to Binz – no transfers needed – from Berlin, Hamburg, Hanover, Cologne, Frankfurt (Main), and Munich.

There are good ICE and Intercity connections from all over Germany to Binz, often without changing trains.

Upon request, we will be happy to pick you up from Binz train station free of charge and bring you back there punctually on departure. Please let us know your arrival and departure time in good time.

We look forward to welcoming you!

Direct Intercity connections to Binz from:
- Berlin
- Bochum
- Bonn
- Bremen
- Dortmund
- Düsseldorf
- Duisburg
- Essen
- Hamburg
- Karlsruhe
- Koblenz
- Cologne
- Münster
- Osnabrück
Intercity Express (ICE) connections from:
- Berlin
- Munich
- Deutsche Bahn information
Arrival by plane

Berlin Brandenburg Airport (BER) is located approximately 300 km from the island of Rügen.

Hamburg Fuhlsbüttel International Airport is approximately 310 km away.

Flight connections and airline websites:
- Airline – Eurowings
- Airline – Lufthansa
We look forward to welcoming you!