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Privacy Policy

Data Protection

Data Protection Protecting personal data is of great importance to us. We treat the personal data of our employees, customers, and business partners confidentially and in accordance with applicable legal data protection and data security regulations. This privacy policy is intended to inform users of www.arkona-strandresidenzen.de about the type, scope, purpose, and use of personal data collected.

Visiting this website does not require users to submit personal data. The following information is collected and temporarily stored until automatic deletion:

  • IP address
  • Date and time of website access
  • Name and URL of the accessed webpage
  • Volume of data transferred
  • Information about the browser and operating system used
  • Name and network identifier of the internet service provider
  • Referring domain (the site that led the visitor to this one)

This data is not intended to be passed on to third parties and is collected solely for statistical analysis.

Consent

By using our website, users consent to the storage of the above data. This consent can be revoked at any time.

User Account / Orders

1. A password-protected customer account is required to complete orders. This account provides an overview of past and current orders. Customers are automatically logged out of their accounts after leaving the online shop. Please note that we, as website operators, do not assume liability for password misuse.

2. All data entered by customers during the order process is stored, including:

  • First and last name
  • Address
  • Payment information
  • Email address

If required for delivery or order processing, this data will be shared with third-party service providers. Once data retention is no longer necessary or legally mandated, it is automatically deleted.

User Rights

Users of this website are entitled to the following rights:

  • To revoke consent at any time via a simple written notice (Art. 7 para. 3 GDPR)
  • To obtain information about the personal data we process (Art. 15 GDPR), including the processing purpose, data categories, recipients, intended retention period, and existence of rights to correction, deletion, restriction, objection, complaint, the data's origin (if not collected from the user), and any automated decision-making, including profiling
  • To request immediate correction of inaccurate or incomplete data (Art. 16 GDPR)
  • To request complete deletion of personal data unless processing is necessary for freedom of expression, legal compliance, public interest, or to assert or defend legal claims (Art. 17 GDPR)
  • To request restriction of data processing where data accuracy is contested, processing is unlawful, deletion is not requested, and the data is no longer needed by us, or if the user has objected to processing (Art. 18 GDPR)
  • To receive personal data in a structured, commonly used, machine-readable format or have it transferred to another controller where technically feasible (Art. 20 GDPR)
  • To lodge a complaint with the competent authority (Art. 77 GDPR), either at the user's place of residence/workplace or at the location of our company

Security Notice

Please note that data transmission over the internet (e.g., via email) may have security vulnerabilities. Complete protection from third-party access during unencrypted communication is not guaranteed. Upon explicit request and prior arrangement, encrypted communication can be offered.

Cookies

We use cookies to make our website more user-friendly and secure. Cookies are harmless and do not contain viruses; they are simple text files stored on the user’s device by their browser.

Most cookies are deleted automatically at the end of a visit. Some may remain stored on the user’s device to recognize the browser during a subsequent visit. Users may configure their browsers to allow limited cookie use or to automatically delete cookies after every session.

Users can prevent the storage of cookies via browser settings. Data transmission to third parties such as Google can also be prevented by installing a browser plugin.

Please note: Completely disabling cookies may limit some functionalities of this website.

Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Like our website, Google Analytics uses cookies. The data generated about your website use is usually transmitted to and stored on a Google server in the USA. For more information on how Google handles user data, please refer to Google’s Privacy Policy.

Browser Plugin

You may prevent the collection of cookie-generated data and its processing by Google by configuring your browser accordingly or by installing a browser plugin.

Eye-Able® Server

The provision of accessibility improvements through Eye-Able® Access is an offer from Web Inclusion GmbH to ensure better access to information on the internet for all people. The necessary files (JavaScript) are loaded from an external server. To prevent attacks and provide our service in near real-time, Eye-Able® uses the Content Delivery Network (CDN) from BunnyWay d.o.o. (Cesta komandanta Staneta 4A, 1215 Medvode, Slovenia). The use is for the purpose of fulfilling contracts with our customers (Art. 6 Para. 1 lit. b GDPR) and in the interest of secure, fast, and efficient provision of our online offering by a professional provider (Art. 6 Para. 1 lit. f GDPR). All transmitted data and servers remain within the EU at all times to ensure GDPR- compliant processing. Web Inclusion GmbH does not collect or analyze user behavior or other personal data (e.g., IP addresses are removed from logs). To ensure GDPR-compliant processing, Web Inclusion GmbH has concluded data processing agreements with our hosting providers.

DialogShift Chat Application and Other Communication Services on Our Website

Our website uses the communication services of DialogShift GmbH, Torstr. 201, 10115 Berlin. These include a chat application, email communication, and telephone communication. The applications process and store data for the purpose of web analytics, operating communication services, and responding to inquiries.
For the operation of the chat function, the chat texts are stored and a cookie with a unique ID is set - this serves to recognize you as a customer. For email and telephone communication, the communication contents are also temporarily stored to ensure efficient processing of your requests.
A cookie is a small text file that is stored locally in the cache on your device. Using this cookie, our application recognizes the device again and can retrieve past chat protocols. This cookie is stored for 90 days from last use. You can disable the storage of cookies in your browser settings. However, the chat function cannot be executed without the use of cookies.
The possible disclosure of e.g., name, email address, or telephone number is voluntary and includes consent to temporarily use and store this data for the purpose of contact until the end of the contact. This personal data will be deleted after 90 days. When using the Journey Messaging Service, your contact details may also be used for the transmission of travel-related information (such as check-in information) if you have consented to this.
The legal basis for data processing is based on Art. 6 Para. 1 lit. a GDPR, § 25 Para. 1 TTDSG on the basis of your consent. DialogShift provides further information about the collection and use of data as well as your rights and options for protecting your privacy at https://www.dialogshift.com/privacy.

Validity

This privacy policy is currently valid and was last updated on March 4, 2021.

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